Our Code of Conduct, first published in 2007, defines what we stand for and believe in, documenting the uncompromisingly high ethical standards our company has upheld since its founding in 1998. This web site helps Impex Personnel employees put the values and principles expressed in our Code of Conduct into action every day by providing detailed guidance on the behaviours and actions that support our values of Integrity, Excellence, Teamwork, and Commitment.

We also noted each employee's personal responsibility to enhance stakeholder value and the responsibility of leaders to set an example and "live by the code."

• Honesty & Integrity
• Excellence
• Team work
• Commitment

Honesty & Integrity

We hold ourselves to the highest standard of integrity and ethical behaviour. We tell the truth. We promise only what we can reasonably expect to deliver. We strive to keep our commitments. Our company's stakeholders, customers, those with whom we do business and our fellow employees must be able to trust what we say and to believe that we will always keep our word.

Excellence

We set and achieve ambitious goals. The qualities of our services reflect the pride we take in what we do and what we make possible. We are passionate about people, process and service excellence. We are determined to serve our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, Excellence is not only a value; it is a discipline and a means for making the world a better place.

Teamwork

We help each other succeed. We are a team, sharing our unique talents to help those with whom we work, live and serve. The diverse thinking and decision-making of our people strengthens our team. We respect and value people with different opinions, experiences and backgrounds. We strive to understand the big picture, and then do our part. We know that by working together, we can produce better results than any of us can achieve alone.

Commitment

We embrace our responsibilities. Individually, and collectively we make meaningful commitments, first to each other, and then to those with whom we work, live and serve. We understand and focus on the needs of our customers. We are responsible members of our communities who are dedicated to safety, care for our environment, and manage our business ethically.

Impex Personnel has grown from a one-room office to a National leader in its field. It now has offices in Queensland, New South Wales, Australian Capital Territory, Victoria, South Australia, Western Australia. In the mid nineties, the practice of flexible staffing was developing to improve efficiency and profits. Impex Personnel has since progressed into a company that offered clients the full suite of HR Consulting Solutions.

Impex Personnel has now become a leader in the field of HR Consulting and Staffing Solutions, and is Australia’s only mandatory drug and alcohol testing recruitment company forming our unique Code of Ethics, a way of "doing business" which, we feel, earns the respect and confidence of our clients.

THIS IS OUR CODE

1. To always place client's interest first.
2. To maintain confidential treatment of all client information.
3. To decline assignments for which our personnel, solutions, equipment, or systems are not appropriate.
4. To willingly withdraw from any assignment where the client is not benefiting from our service.
5. To provide a logical estimate of costs and completion date of an assignment before starting.
6. To undertake every assignment, large or small, with enthusiasm.
7. To provide a statement of our understanding of any contemplated project.
8. To provide Field staff Employees that will work in a client's office for as long as necessary.
9. To ensure satisfactory performance with the backing of a specific guarantee.

The Impex Personnel Ethos - TO ALL Impex Personnel CLIENTS, WE OFFER

1. Complete confidentiality
2. The highest calibre of screening, assessing, and checking of all Impex Personnel candidates
3. An objective and accurate appraisal of the ability, qualifications, and experience of the candidate we recommend
4. An understanding that we will only refer candidates that, in our conscientious opinion, are qualified for the position
5. A readiness to decline referral of candidates placed by Impex Personnel within the last 60 months, unless the intention to leave has already been discussed with the employer
6. Should any post-placement problems or misunderstandings develop between employer and employee, a willingness to help negotiate an amicable resolution or counsel the parties concerned
7. On request, a statement of our activity to locate a suitable candidate on our client's behalf
8. A guarantee of satisfied service from Impex Personnel to replace within a specified period if the candidate proves unsatisfactory
9. To collaborate with our clients to build and implement a customized solution for their business that will focus on results

TO ALL Impex Personnel CANDIDATES, WE OFFER

1. Confidential treatment of all information
2. No discrimination of any kind under any circumstances
3. An objective and accurate appraisal of the ability, qualifications, and experience of the candidate we recommend
4. No fee of any kind charged for the placement service we provide
5. An objective assessment of candidates in relation to careers being sought
6. Understanding and professional career counselling when requested
7. A comprehensive outline of the responsibilities entailed when accepting a position through Impex Personnel.