Customer Service Freight Forwarding
Customer Service Freight Forwarding
- Excellent Career Opportunity
- Permanent Full Time Position with Attractive Salary
- Two Positions on Offer
Our clients are leading International Freight and Logistics Companies. A fantastic opportunity has arisen for experienced Customer Service Professionals with Freight Forwarding industry experience to join their friendly Melbourne teams. If you are passionate about proving high quality customer service, enjoy liaising clients, and have a positive, proactive attitude then this may be your dream job!
Your daily tasks will involve but not be limited to:
- Dealing efficiently with customers - over the phone, face to face and via email
- Communicate effectively with clients and stakeholders in a professional manner
- Ensuring information is recorded accurately
- Identifying and investigating problems and providing effective solutions
- Preparing Reports
- Knowledge of Trade Lanes
- Account Management
To be successful you will possess the following skills and attributes:
- Excellent Personal Presentation and Professional Demeanour
- A passion for High Quality Customer Service
- Excellent English and Effective Communication skills
- Enthusiastic, Proactive and Positive Attitude
- Strong Time Management Skills & Ability to prioritise
- Initiative & Desire for personal development
- Enjoys challenge
- Excellent Problem solving skills
- Demonstrated freight forwarding/industry knowledge
- Experienced with Cyberfreight and/or Expedient
- Intermediate to Advanced MS Office Suite Skills
- Minimum 2 years of experience within Freight Forwarding Sector
- Key Account experience highly regarded
An attractive salary is on offer, along with great working conditions, a friendly supportive team, and modern offices in a trendy inner suburban and north western suburban locations. If you have the above mentioned skills and experience and you are looking for a fantastic career opportunity with a professional company, then please submit your application!
Please submit your Resume in Word Format and please note only Australian Citizens and Permanent Residents will be considered.